How can we help?
- I have an order in my cart and I can't checkout. How can I check out?
- Can my child play up or down a grade level?
- What do I do if I am having trouble registering my child?
- My player is on the waitlist. What does this mean?
- What do I do if I accidentally registered my child with the wrong name?
- Does Next Level Sports offer Scholarships?
Refunds and Cancellations
- Where can I purchase more team gear?
- What do I do if we have NOT received the uniform?
- How do I determine the correct uniform size?
- How do I change the uniform sizes?
- Where can I find my order number?
- What should I do if I received the uniform for one child but did not receive my other child’s uniform?
- Can I exchange a uniform for another one?
- How can I order a replacement uniform?
- My child has lost/misplaced/destroyed their uniform. Can I order another one?
- What do I do if I received the wrong uniform?
- What if I ordered the wrong size?
- What should I do if the uniform received does not fit my child?